The
central "hub" to public safety operations is
the dispatch center, which is staffed 24 hours a day by
specially trained staff. Dispatchers can assist callers
in both emergency and non-emergency situations, such
as: suspicious activity, traffic or parking hazards,
animal abuse, as well as emergency medical or police
assistance.
Sophisticated telecommunications equipment, local
area networks, and two-way radio systems provide the
framework for communications. Campus dispatchers
work directly with the Eugene Police Department (EPD)
and the Eugene Fire Department (EFD) in response to
emergency situations.
When telephone calls are received from the campus
community, dispatchers obtain the necessary information
from the caller to provide an appropriate response.
Generally, callers should expect to be asked several
questions and to stay on the line as long as necessary.
All central monitoring services for campus fire
alarm systems, access control, security alarms, and
emergency phones also report directly to the dispatch
center.
The
central "hub" to public safety operations is
the dispatch center, which is staffed 24 hours a day by
specially trained staff. Dispatchers can assist callers
in both emergency and non-emergency situations, such
as: suspicious activity, traffic or parking hazards,
animal abuse, as well as emergency medical or police
assistance.